Babbington Hall Kennels & Cattery FAQs

FAQs

What time can I drop my pet off?

The boarding kennels are open for drop off and collection 9am to 5pm daily.
My dog isn't used to being alone. Will you play with and cuddle him?

Your dog/cat will get regular interaction from staff to ensure they enjoy their stay with us.
My dog is going to be in season - can she still board with you?

Female dogs in season can still board with us.
I am worried that my dog will catch something while he's with you. What steps do you take to ensure this doesn't happen?

As a fully licensed kennel we require your dog/cat to have fully up-to-date annual innoculations, plus kennel cough innoculations for dogs at least 10 days prior to their stay. Our staff are fully trained in infection control.
My dog is nervous of strangers. Will you treat him sensitively?

If your dog is nervous our fully trained staff will spend time with them to relax them and to ensure they enjoy their stay with us.
Can you groom my dog whilst he is with you?

We have two qualified groomers on site, so please ask for a quote.
My dog is a valuable pedigree. Can you ensure that he will be safe and secure, especially at night?

All our kennel blocks are locked at night; all our doors have five lever locking actions and we have CCTV on site, plus our own guard dogs in the central yard.
Which vet do you use if my pet gets ill?

For simple illnesses we will go to your own vet if possible. If we believe anything is serious we will go to the Scarsdale 24 Hour Hospital in Derby.
My dog is diabetic and needs insulin injections. Can you medicate him?

If your pet requires injections this is no problem; we have qualified staff on site. It will be an additional £1 per day.
My dog requries medication. Can you ensure that he is given his tablets every day?

We can administer all types of medication.
Do you have pet insurance?

All pets are covered by our comprehensive insurance whilst with us; this covers everything other than pre-existing conditions.
What happens if my pet becomes ill during his stay wtih you?

If your pet becomes ill we will endeavour to take them to your own vet or out-of-hours to the Scarsdale Veterinary 24 Hour Hospital.
My dog is on a special diet. Can you feed him his own food if I bring it with me?

If your dog/cat is on a special or prescription diet, you can provide this and we will reduce the daily rate by £1.
What will you feed my dog?

We will feed your dog/cat its normal diet twice per day.
What bedding do you use?

All dogs/cats are provided with a Tara Bed; all bedding is changed frequently.
Are the kennels heated?

Our main kennel blocks are heated through the night to 50^o F constant temperature.
What exercise will my dog get?

Dogs are walked on a one-to-one basis a minimum of once per day; also through our kennelling system they get one-to-one interaction at least another two times per day.
Can I bring my pet's bedding and toys?

You can bring bedding or toys for your dog/cat but as we change bedding frequently, be prepared for it to get lost in our washing cycle.
I have 2/3 dogs. Can they be boarded together?

If you want to board more than one dog/cat call us for a quote; we can either board them together in a larger kennel or in separate kennel.

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FAQs

0115 9324576

Open 9.00 am to 5.00 pm